Extending CRM Productivity

Extending CRM Productivity
These customer relationship management (CRM) productivity solutions represent some of the most useful and requested 3rd party tools for Infor CRM, including telephony integration, event management, as well as time-saving solutions to enter data more efficiently.


intelli-CTi for Infor CRM 

QGate's intelli-CTi solution is used by a Fleet Leasing Company in Cincinnati, Ohio
View full size

QGate’s intelli-CTi solution connects your telephone system and Infor CRM to provide more efficient CRM service to your customers.

  • This intelli-CTi solution is used by one of our customers to provide faster customer service.

Why intelli-Cti?

  • Increase the speed and accuracy of outbound calling by enabling direct calling from within your CRM andInfor CRM
  • Enable screen popping of contact information when you make or receive a call
  • Enable incoming calls to instantly query your database
  • Log missed calls for call backs to ensure you never miss a potential customer call